Terms of Service

1. Who you are agreeing with

Whybird is provided by Brigitte DO VALLE-SANTOS (Entrepreneur individuel (EI)), 830 Route de Choisi, 82290 La Ville-Dieu-du-Temple, France, registered under SIREN 531 030 732 (“we”, “us”). By downloading or using the app you accept these terms. If you do not accept them, do not use the app.

You must be old enough to enter a contract and to hold an Apple Account. The app is intended for a parent or guardian, not for a child using it on their own.

2. Your licence

We grant you a personal, non-transferable, non-exclusive licence to use Whybird on any Apple device that you own or control, as permitted by the App Store Terms of Service. The licence does not let you copy, sell, redistribute, rent, reverse-engineer or republish the app or its content, except where that restriction is prohibited by law.

3. What the app is

Whybird gives a parent one “why” card each evening: a short story to read aloud, an open question for the child, an explanation in a young child's language, and something to do with your hands. It is written for children roughly three to ten, with an adult leading.

The explanations are deliberately simplified analogies written for a child. They are not scientific, medical, psychological or educational advice. One journey (“Safe and Brave”) covers body boundaries and consent in age-appropriate language and is built on published child-safety guidance; it is a conversation starter for a family, not a safeguarding service or a substitute for professional help.

4. Purchases

The first journey — all seven nights — is free, with no card required. Beyond that:

• Monthly — $9.99, renewing every month.
• Yearly — $49.99, renewing every year.
• Lifetime — $99.99, a one-time purchase, not a subscription.

Prices are shown in your local currency at purchase and may vary by country and over time. We do not offer a free trial — the free first journey serves that purpose.

5. Renewal, cancellation and refunds

Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period, and your Apple Account is charged within 24 hours of the period ending. You can manage or cancel a subscription at any time in your device's Settings under your Apple Account; cancelling stops the next renewal and leaves the current period running to its end.

Payment is taken by Apple, so refunds are requested from Apple, not from us. We do not have the ability to issue a refund, though we will happily help you find the right form.

6. What “lifetime” means

The lifetime purchase gives you the whole library — every journey available now and every one we publish afterwards — with no recurring charge, on the Apple Account you bought it with, restorable on your other devices.

Plainly: “lifetime” means the lifetime of the app, not a guarantee that any product runs forever. If we ever had to stop publishing new journeys or withdraw the app, the app and everything already in it would keep working on devices where it is installed. We will not take back content you have already been given.

7. Content and ownership

All story text, questions, explanations, illustrations, the Whybird character and the brand belong to us. Your licence is to use them inside the app.

Sharing a card, or a card together with your child's answer, using the app's share feature is expressly allowed — that is what it is for. What is not allowed is republishing our content commercially, at scale, or as if it were your own. The “Safe and Brave” journey cannot be shared from the app by design.

Whatever your child says stays yours. We claim no rights over it, and we never see it.

8. Acceptable use

Do not attempt to bypass payment, tamper with the app, or use it in a way that breaks the law. That is the entire list.

9. Warranties and liability

The app is provided “as is” and “as available”, without warranties of any kind to the fullest extent the law allows. We do not warrant that it will be uninterrupted or error-free.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. Subject to that, our total liability to you is limited to the amount you paid us for the app in the twelve months before the claim. If you are a consumer, you keep all the statutory rights your local law gives you, and nothing here overrides them.

10. Apple

These terms are between you and us, not with Apple. Apple is not responsible for the app or its content.

• We — not Apple — are solely responsible for the app, its maintenance and support. Apple has no obligation to provide support for it.
• If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation.
• We — not Apple — are responsible for addressing any claim that the app fails to conform to legal or regulatory requirements, product liability claims, or claims arising under consumer protection or similar legislation.
• We — not Apple — are responsible for the investigation, defence, settlement and discharge of any third-party claim that the app infringes that party's intellectual property rights.
• You confirm that you are not located in a country subject to a U.S. Government embargo or designated as “terrorist supporting”, and are not on any U.S. Government list of prohibited or restricted parties.
• Apple and Apple's subsidiaries are third-party beneficiaries of these terms and, on your acceptance, have the right to enforce them against you.

11. Changes and ending

We may update these terms; the date at the top changes when we do, and material changes will be noted in the app's release notes. Continuing to use the app after a change means you accept it.

You can end this agreement at any time by deleting the app. We may end it if you breach these terms materially.

12. Governing law

These terms are governed by the laws of France. If you are a consumer, you may also rely on the mandatory consumer protection rules of the country where you live, and you may bring proceedings there.

13. Contact

Brigitte DO VALLE-SANTOS (Entrepreneur individuel (EI)), 830 Route de Choisi, 82290 La Ville-Dieu-du-Temple, France — hello@whybird.app